HDFC Ergo Health Insurance is a joint venture between HDFC Ltd and ERGO International AG. In 2020, HDFC Health Insurance merged with Apollo Munich Health Insurance. Currently, HDFC Ergo Health Insurance is the second largest health insurance provider in the health insurance industry. HDFC Health Insurance has more than 200 branches in more than 170 cities across India. Apart from this, HDFC Health Insurance has a strong customer care team that assists customers 24x7 with their various issues.
HDFC Ergo Health Insurance Customer Care Details
Below mentioned are the customer care details of HDFC Health Insurance:
|
Particular |
Details |
|
HDFC Ergo Health Insurance Customer Care (for claim, renewal, existing HDFC health policy) |
022-62346234, 0120-62346234 |
|
HDFC Ergo Health Insurance Customer Care (to buy new HDFC Ergo Health Insurance plan) |
022-62426242 |
|
HDFC Ergo Health Insurance Customer Care Whatsapp No. |
8169500500 |
|
HDFC Ergo Customer Care Email Id (for network hospital issues) |
nsp@hdfcergo.com |
|
HDFC Ergo Customer Care Email Id (for authorization issues) |
preauth@hdfcergo.com |
HDFC Health Insurance Contact Details
Below mentioned are the contact details of HDFC Ergo health insurance:
Address: HDFC Ergo Health Insurance (Corporate Office),
1st Floor, HDFC House, Backbay Reclamation, H. T. Parekh Marg,
Churchgate, Mumbai - 400020
HDFC Ergo Health Insurance (Claim Office)
HCS - Noida
5th floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, UP,
India - 201301
HDFC Ergo Health Insurance Customer Care at Your Service
HDFC Ergo Health Insurance Customer Care assists customers with queries related to the below mentioned topics:
- Documentation
- Claim Settlement
- Updating Policy Details
- Buying Process
- E-consultation With a Doctor
- Booking Pre-medical Test
- Grievances
- Finding a Nearby Network Hospital
- Finding the Nearest Care Health Insurance Branch
- Other General Queries
Some Major Branches and their Addresses of HDFC Ergo Health Insurance
HDFC ERGO Health Insurance has more than 200 branches in more than 170 cities in India. Below mentioned are some of the branches of HDFC Health Insurance in major cities of India:
|
State Name |
City Name |
Contact Details |
|
Delhi |
Laxmi Nagar |
No. 209 & 210, 2nd floor, Roots Tower, Plot no.7, District Centre, Laxmi Nagar, New Delhi - 110092 Contact No: 011-43602378, 43012996, 43082882, |
|
Haryana |
Gurgaon |
No.208, 2nd Floor, Sewa Corporate Park, M.G.Road, Gurugram 122001 Contact No: 0124-3961276, Fax No: 0124-3961253 |
|
Bihar |
Patna |
1st floor, UMA Complex, Frazer Road, Patna - 800001 Contact No: 0612-2207274, Fax No: 0612-2207274 |
|
Assam |
Guwahati |
6th Floor, Adityam building, Lachit Nagar, G.S. Road Guwahati - 781007 Contact No : 0361-2460034, Fax No : No fax |
|
Madhya Pradesh |
Bhopal |
2nd floor, VnV Plaza, Building No.6, M P Nagar, Zone No.2, Bhopal - 462 001 Contact No : 0755 - 3988360 , Fax No : 0755 - 3911063 |
|
Karnataka |
Bengalore |
3rd Floor, DNA Towers, 328/B, 12th Main, Dr Rajkumar Road, 6th Block, Rajaji Nagar, Bangalore-560010, Karnataka Contact No: 08048653888, Fax No: null |
|
Gujarat |
Ahmedabad |
206, 2nd Floor, Shoppers Plaza IV, Opp. BSNL Telephone Exchange Road, Navarangpura, Ahmedabad 380 006 Contact No: 079-39883600, Fax No: 079-30452889 |
|
Tamil Nadu |
Chennai |
Old no:319, New no:4, Valluvar Kottam High Road, Nungambakkam, Chennai-600034, Tamil Nadu Contact No: 044-28215434, Fax No: null |
|
Kerala |
Calicut |
Ground Floor, 6 / 845 YMCA Road, Calicut – 673001 Contact No: 0495-2767314, Fax No: No fax |
|
Andhra Pradesh |
Visakhapatnam |
2nd Floor, Potluri Castle, Dwarakanagar, VSP, 16, Vishakapatnam - 530 016 Contact No: 0891-2525949, Fax No: No fax |
Network Hospitals
Customer Care Details of RenewBuy
Customers can buy an HDFC Ergo Health insurance policy through the RenewBuy.com official website and contact our customer service department for support. In the table below, we have mentioned the RenewBuy customer service details:
|
Particulars |
Details |
|
Customer Care No. (Toll-free) |
1800 419 7852 |
|
Customer Care Whatsapp No. |
9810972573 |
|
Customer Care Email Id |
customersupport@renewbuy.com |
HDFC Ergo Health Insurance Grievance Redressal
HDFC Ergo health insurance is committed to serving their customers to their satisfaction by providing quick and fair service all the time. If you have any complaints, please feel free to get in touch with the HDFC Ergo Health Insurance grievance redressal at the below contact points:
24x7 Toll-Free Number: 1800-2700-700
Email Id: grievance@hdfcergo.com, cgo@hdfcergo.com
List of Nodal Officers
Click and download the PDF File
HDFC Health Insurance Ombudsman Details
You can approach the Insurance Ombudsman for higher level redressal if your complaint is not handled at the HDFC Ergo grievance. Below mentioned are the Insurance Ombudsman's contact details:
Toll-free number No. : 1800 4254 732
Email ID: complaints@irda.gov.in
HDFC Health Insurance Ombudsman Centers Details
Below mentioned are the HDFC health insurance ombudsman centres in India:
|
Ombudsman Office Details |
Jurisdiction Of Office (Union Territory, District) |
|
AHMEDABAD - Shri Collu Vikas Rao Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road AHMEDABAD – 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in |
Gujarat, Dadra & Nagar Haveli, Daman and Diu. |
|
BENGALURU - Mr Vipin Anand Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in |
Karnataka. |
|
BHOPAL - Shri R. M. Singh Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462 003. Tel.: 0755 - 2769201 / 2769202 Email: bimalokpal.bhopal@cioins.co.in |
Madhya Pradesh Chhattisgarh. |
|
BHUBANESHWAR - Shri Manoj Kumar Parida Office of the Insurance Ombudsman, 62, Forest park, Bhubneshwar – 751 009. Tel.: 0674 - 2596461 /2596455 Email: bimalokpal.bhubaneswar@cioins.co.in |
Odisha. |
|
CHANDIGARH - Mr Atul Jerath Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017. Tel.: 0172 - 2706196 / 2706468 Email: bimalokpal.chandigarh@cioins.co.in |
Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh and Chandigarh. |
|
CHENNAI - Shri Segar Sampathkumar Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018. Tel.: 044 - 24333668 / 24335284 Email: bimalokpal.chennai@cioins.co.in |
Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). |
|
DELHI - Shri Sumeet Jerath Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in |
Delhi and following Districts of Haryana viz. Gurugram, Faridabad, Sonepat and Bahudurgarh. |
|
GUWAHATI - Shri Somnath Ghosh Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in |
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. |
|
HYDERABAD - Shri N Sankaran Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 23312122 Email: bimalokpal.hyderabad@cioins.co.in |
Andhra Pradesh, Telangana and Yanam and part of Union Territory of Puducherry. |
|
JAIPUR - Shri Rajiv Dutt Sharma Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in
|
Rajasthan. |
|
ERNAKULAM - Shri G Radhakrishnan Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Email: bimalokpal.ernakulam@cioins.co.in |
Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry |
|
KOLKATA - Ms. Kiran Sahdev Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel.: 033 - 22124339 / 22124340 Email: bimalokpal.kolkata@cioins.co.in |
West Bengal, Sikkim Andaman & Nicobar Islands. |
|
LUCKNOW - Shri. Atul Sahai Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331` Email: bimalokpal.lucknow@cioins.co.in |
Districts of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. |
|
MUMBAI - Shri Bharatkumar S. Pandya Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 69038821/23/24/25/26/27/28/28/29/30/31 Email: bimalokpal.mumbai@cioins.co.in |
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane. |
|
NOIDA - Shri Bimbadhar Pradhan Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120 - 2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in |
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. |
|
PATNA - Ms Susmita Mukherjee Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001. Tel.: 0612-2547068 Email: bimalokpal.patna@cioins.co.in |
Bihar, Jharkhand. |
|
PUNE - Shri Vinay Sah Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030. Tel.: 020-41312555 Email: bimalokpal.pune@cioins.co.in |
Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region. |